Difference between revisions of "Password reset strategy"
From DarkWiki
(Created page with "==Introduction== As part of standard operating procedure, the system needs to help users who have forgotten their password or user id in a simple and secure fashion, without...") |
(No difference)
|
Revision as of 14:40, 10 August 2017
Introduction
As part of standard operating procedure, the system needs to help users who have forgotten their password or user id in a simple and secure fashion, without any interaction of support staff.
Process
There are two possible initiators:
- The user has forgotten their user name, or
- The user has forgotten their password.
